Barclays Customer Service Representative (CSR) interview questions

Applied online on their website , did a online test, had a phone call, then proceeded to having a face to face interview. In which they asked me 5 questions.

Longwinded on line. Felt very impersonal and cold. Not an issue for some. But there was no personality. Lady was nice enough, answered questions. It was FTC - so might be why. Advised chance of staying after but didn’t really seem like a possibility at all. Not really a positive or negative review. Just didnt leave me wanting to work there unless just a check.