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      BMO US

      Part of BMO Financial Group

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      Related searches: BMO US reviews | BMO US jobs | BMO US salaries | BMO US benefits
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      Customer Service Representative Interview

      14 Dec 2015
      Anonymous employee
      Chicago, IL
      Accepted offer
      Positive experience
      Average interview

      Application

      The process took 2 weeks. I interviewed at BMO US (Chicago, IL) in Mar 2013

      Interview

      Was a fairly easy process. I first had a phone screen and then interviewed with the branch manager directly. The assessment questions were the basic "what would you do.." type and overall wasn't too difficult. I applied a month before I was actually contacted but once I was contacted I feel like the process was streamlined as the branch manager was the first and last person I interviewed with. I had to get a drug test, fingerprinted to handle money, and an extensive criminal background. All in all it was a quick process and the training that was provided made for an easy integration.

      Interview questions [1]

      Question 1

      Have you had difficulty working with any previous managers? And how did you deal with this?
      Answer question
      1

      Other Customer Service Representative interview reviews for BMO US

      Customer Service Representative Interview

      26 Sept 2024
      Anonymous interview candidate
      Toronto, ON
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at BMO US (Toronto, ON)

      Interview

      Filled in a couple of multiple questions and went through some video answered questions. Got the invite really quick after applying to the position. Process was all automatic and digital based.

      Interview questions [1]

      Question 1

      Why do you want to be a part of BMO
      Answer question

      Customer Service Representative Interview

      9 May 2024
      Anonymous employee
      Toronto, ON
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at BMO US (Toronto, ON)

      Interview

      i applied for customer service representative job online, and i received an one way digital interview the next day. It gives one week to prepare and finish the interview. There's about 10 questions in total. Mostly are behavior questions.

      Interview questions [1]

      Question 1

      Tell me about a time that you were able to suggest or upsell a product or service to a customer. How did it go? What was your approach?
      Answer question

      Customer Service Representative Interview

      14 Aug 2022
      Anonymous interview candidate
      Saint Louis, MO
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1+ week. I interviewed at BMO US (Saint Louis, MO) in Mar 2022

      Interview

      Teams meeting with recruiter. I was asked pretty simple banking and customer service questions. Was then asked to do an interview with the Bank Manager and the Market Manager over teams.

      Interview questions [1]

      Question 1

      How would you sell someone online banking?
      Answer question

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