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      Senior Mortgage Loan Processor Interview

      30 Jun 2015
      Anonymous employee
      Tempe, AZ
      Accepted offer
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 1 day. I interviewed at BBVA (Tempe, AZ) in Feb 2013

      Interview

      I was invited to interview via email. I accepted and received a phone call from the inside recruiter. There was an email after I accepted the interview to consent to a background check as well as a voucher for Drug screening. After submitting the drug screening and consenting to a background check. The interview followed. Completed the interview with the Operations Manager and one day letter was in receipt of an Offer Letter and start dates with upcoming training classes.

      Interview questions [1]

      Question 1

      How do I handle customers that are defensive, upset or confused about the mortgage process?
      1 Answer

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