Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Alarm.com

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Alarm.com reviews | Alarm.com jobs | Alarm.com salaries | Alarm.com benefits
      Alarm.com interviewsAlarm.com Customer Service Representative interviewsAlarm.com interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Representative Interview

      28 May 2024
      Anonymous employee
      Bloomington, MN
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Alarm.com (Bloomington, MN)

      Interview

      Very easy questions, but requires some thought. They also requirer you to do a tiny bit of research about the company beforehand. You must also be prepared to tell them a joke at the end!

      Interview questions [1]

      Question 1

      Questions regarding experience in situations with customers.
      1 Answer

      Other Customer Service Representative interview reviews for Alarm.com

      Customer Service Representative Interview

      14 Apr 2023
      Anonymous interview candidate
      Minneapolis, MN
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Alarm.com (Minneapolis, MN) in Feb 2023

      Interview

      The interview process involved three phone calls or zoom calls. All of which seemed good on the surface. However the recruiter wasn't responsive to emails. Then I was told I would have an answer by the end of the week. At exactly 8am on Monday morning I received a form email that didn't even exactly match with my situation telling me I wasn't getting an offer. In addition, many of the perks they list on the job description are no longer available perks.

      Interview questions [1]

      Question 1

      Standard interview questions, they want you to know everything about their company, they also want you to solve a logic puzzle (which I solved but not the way they wanted).and a joke.
      Answer question
      1

      Account Manager Interview

      11 Jan 2021
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at Alarm.com

      Interview

      The recruiter was extremely enthusiastic all throughout the process, she answered my questions in a timely manner. I ultimately was invited to go down to their headquarters, (They paid for my flight and hotel) which I thought went well. The recruiter (Brittney) then ghosted me after I emailed her several times because I never heard back. Extremely unprofessional! Be wary!

      Interview questions [1]

      Question 1

      What makes you different from other candidates?
      Answer question
      7

      Top companies for "Compensation and Benefits" near you

      avatar
      Apple
      4.2★Compensation and benefits
      avatar
      Honeywell
      4.0★Compensation and benefits
      avatar
      DONE by NONE
      3.8★Compensation and benefits
      avatar
      YES
      3.9★Compensation and benefits