Compare Debenhams vs John Lewis & Partners BETASee how John Lewis & Partners vs. Debenhams compare on employee ratings, job openings, CEO approval, business outlook and more.
What Employees Say
I have been working at Debenhams part-time for less than a year
Majority of the staff here are lovely with a real sense of friendship with the people you talk to. An hour lunch is also good. Good benefits if you know how to get them (I don’t know how to get them... myself but I know it’s a good discount!). The job itself is relatively easy and managers will generally change your shift if requested (well most of the time). Customers are usually polite but you do get the occasional few though this is true in any job.
Some supervisors are a pain and think they’re better than you and have favourites while others are the best. Just depends. Permanent staff can look down on you and it can be an us vs them situation.... Staff turnover is high and it does feel like you’re dispensable. Training is poor too but it is a relatively simple job although some new temps don’t know what their doing (understandably) and so don’t do the work properly and it is left up to staff who have been there a couple of weeks longer. There can be conflict between staff too as, with the amount of staff that there is, there’s a clash of personalities. Shift patterns are random too. A lot of staff have uni/college/sixth form on a Monday and are working until 10 on Sunday. There’s only so many times you can ask for it to be changed and I’ve only ever not been on a late once (and even that I requested!). That does depend on who is doing the rota...the supervisor that does ours doesn’t like me very much hence all the lates.
Advice to Management
Train staff! One staff member not being trained makes more work for everyone else. When staff are trained, sometimes new staff are trained before staff that have been there longer so maybe a bit of... organisation is needed ? I feel there are also double standards as far as supervisors are concerned as some are quick to tell you off when you say hello to a colleague but they stand around and chat to favourites. This being said, the majority of staff are wonderful and don’t get acknowledged enough! I’ve only ever had one supervisor say ‘Thank You’ to me while others barks orders and I’m pretty sure don’t know our names. Those that do their jobs well that often don’t get recognised or rewarded while those that don’t get all the attention from supervisors and managers and don’t get reprimanded because they are well liked amongst management.