Working as a Customer Service Representative

What's it like to work as a Customer Service Representative? Read testimonies from real people who work as a Customer Service Representative—everything from work-life balance to career satisfaction. Hear from an expert and see top companies to work for as a Customer Service Representative.

Customer Service Representative Ratings

216K Customer Service Representative reviews for 49K companies

Work/Life Balance
3.4 ★
Compensation & Benefits
3.3 ★
Career Opportunity
3.2 ★
Number of Jobs on Glassdoor

336 Customer Service Representative Jobs

Customer Service Representative Reviews

What do Customer Service Representative professionals have to say about their job? Read through 216K Customer Service Representative reviews for 49K companies
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Favorite Part
Cascade Pest Control
Customer Service Representative
5 Aug 2019

“I am happy and I enjoy my job very much and the great team I work with as well.”

Merge ITMerge IT
Customer Service Representative
21 Aug 2020

“I'm very happy with my position and am grateful I obtained an opportunity during these uncertain and difficult times.”

Customer Service Advisor
29 Aug 2019

“Every co worker I met were always really helpful and happy to lend a hand.”
Customer Service
4 Mar 2020

“I enjoy the flexible working schedule and I'm excited to continue growing with them.”

Asus Customer Support
3 Sep 2020

“Good nice happy tanks gygbitg and good thanks”

Customer Consultant
7 Apr 2021

“Everyone was really friendly and happy to help”

Customer Service Advisor
24 Feb 2021

“Good team and enjoyed the atmosphere”

Monzo BankMonzo Bank
Customer Operations
1 Oct 2021

“Inclusive place of work and enjoyable”

Top Companies for Customer Service Representative

3.8 ★
2K Jobs
16K Reviews
15K Salaries

Hi, we’re Concentrix (NASDAQ: CNXC), and we’re obsessed with two things: exceptional customer experience and your success. Every day we deliver brand-defining moments for brands you know and love — the leaders, disruptors and unicorns. As one diverse global tapestry of over 270K incredible staff from countless cultures, united in our belief of the power of unconventionally fresh ideas and extraordinary experiences, we all know how important our mission is and aren’t scared to fight for it. So, to all the contrarians, innovators, and unapologetic people out there who aren’t afraid to think differently if it means finding the best solution to a problem, we have one message for you: There’s always room for you at Concentrix!

Highly rated for culture & values

Customer Service Representative jobs

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